PSQG Quality Forum 2006
The 11th annual quality forum for archives and local studies
Wednesday 8th November 2006:
The twenty first century archive reading room
This year, the quality forum looked at public spaces in archive services: how should they be developed? What do we need to factor in to ensure that our reading rooms are fit for purpose and answer our users' expectations and our professional aspirations? How are other sectors, including public libraries, dealing with these questions? We have also asked users for their ideas and their views were represented on the platform.
In the morning sessions, speakers included Charlotte Hodgson, Convenor of the Public Services Quality Group, Sergio Dogliani, Principal Idea Store Manager at the London Borough of Tower Hamlets, Lee Oliver from The National Archives and Paul Hadley articulated the users' perspective.
The afternoon sessions focussed on more practical matters and we
invitied practitioners who have recently redesigned their public
spaces to speak about their
experience of the change.
There were also, as usual, PSQG work in progress reports and a short business session at the end of the day.
PSQG 2006 ANNUAL FORUM PROGRAMME AND PRESENTATIONS
The user's perspective (Paul Hadley, independent researcher)
PSQG: Work in progress (including reports on The National Visitors' Survey 2006 and the proposed distance users' survey)
